Help
Answers to the most common questions about MySportBot. If yours is not here, write to us with the form at the bottom of the page.
What is MySportBot?
A tool to build football statistics bots: you write the conditions you care about and the bot watches the matches for you, sending you a signal when one meets them. It is not a gambling operator and does not take bets.
What are MSP?
The unit we use to measure bot performance: each signal counts as 1. A hit is worth the price minus 1 (at 1.80 it is +0.80), a miss is −1, void is 0. It is not money: it is a fair way to compare bots.
Why is a signal still «open»?
Because the match is not over, or the final result has not arrived from the source yet: it usually settles by itself within twenty minutes of the final whistle. The few markets the score cannot decide, such as corners and cards, we settle by hand.
What does «hit for now» mean?
While the match is being played, it is how the signal would end if the match ended now. It changes with the score: the real outcome only comes at the end.
Why is my bot not sending signals?
In «My bots» open the bot: under the rule you see why it has not fired today (for example no match at the right minute, or data that league does not publish). Many smaller leagues do not provide shots, possession or expected goals: with «if the match has no data for it, skip this condition» the rule works there too. The «?» in the builder explains every data point.
How do I get notifications?
From the Pre-match plan up, on Telegram, in the browser or both: you choose in the Notifications section of your account, where you can also turn them off for one bot or all of them.
Who can see my bots' rules?
Nobody. If you make a bot public, others only see its name, description, numbers and signals, and only those sent after publication: the conditions stay yours.
How do I cancel my subscription?
From the Subscription page of your account, with «Manage subscription»: it stays active until the end of the period already paid, then you go back to Free; your bots are not deleted.
Can I download or delete my data?
Yes, from the Account section: «Download my data» gives you a file with everything we keep, «Delete account» deletes the account at any time.
Gambling is causing me problems: who can I talk to?
In Italy, the National Helpline of the Istituto Superiore di Sanità, 800 558822, free and anonymous, Monday to Friday from 10am to 4pm. The Responsible gambling page also covers self-exclusion and local services.
MySportBot is not a gambling operator, does not take bets and has no relationship with gambling operators. Responsible gambling โ